Privacy Policy

Privacy Policy

Last updated: [18/05/2024]

This Privacy Policy describes how TheeHairHaven ("we", "us", or "our") collects, uses, and discloses information that we obtain about visitors to our website shoptheehairhaven.com (the "Site").

Information We Collect

We may collect personal information about you directly from you, as well as automatically through your use of our Site.

Information we collect directly from you:

  • Contact Information: When you fill out a contact form or subscribe to our newsletter, we may collect your name, phone number and email address.
  • Account Information: If you create an account on our Site, we may collect your username, password, and other information you provide.
  • Order Information: When you place an order on our Site, we may collect additional information necessary to process and fulfill your order, such as product details, name, shipping address, payment information (which may include credit card information), email address, phone number, and any special instructions or preferences you provide.

Information we collect automatically:

  • Usage Information: We may collect information about your usage of the Site, such as the pages you visit, the links you click, and other actions you take.
  • Device and Browser Information: We may collect information about the device and browser you use to access our Site, including your IP address, device type, and browser type.

How We Use Your Information

We may use the information we collect for various purposes, including:

  • To provide and maintain our Site;
  • To communicate with you, such as responding to your inquiries and sending you newsletters and other updates;
  • To analyze how our Site is used and improve its functionality;
  • To prevent fraud and ensure the security of our Site; and
  • To comply with legal obligations.

Sharing of Your Information

We may share your information with third parties in the following circumstances:

  • With service providers who assist us in operating our Site and providing our services;
  • With our business partners for marketing and promotional purposes, with your consent;
  • When required by law or in response to a legal process; and
  • In connection with a merger, acquisition, or sale of all or a portion of our assets.

Your Choices

You may opt out of receiving promotional emails from us by following the instructions provided in those emails. Please note that even if you opt out, we may still send you non-promotional communications, such as those related to your account or inquiries.

Data Retention

We will retain your information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Children’s Privacy

Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children under this age. If you believe we have collected personal information from a child under 13, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time by posting a new version on our Site. We will notify you of any changes by posting the new Privacy Policy here.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at theehar.haven@gmail.com